Frequently Asked Questions about Hotel Peñón Suites
What is the location of Hotel Peñón Suites?
Hotel Peñón Suites is located at Km 3 of Vía El Peñón, in Girardot, Colombia, offering guests a privileged location to enjoy their stay and explore the surrounding area.
What are the check-in and check-out times?
Check-in time is from 3:00 pm and check-out is until 12:00 pm.
What types of stay do you offer at the Hotel Peñón Suites?
Hotel Peñón Suites offers Junior Suites, Grand Suites and Imperial Suites rooms, each designed to provide a unique and luxurious experience for all guests.
Do you offer shuttle service to/from the airport?
Yes, we offer transportation service from/to the airport. Please contact our staff to coordinate details and rates.
Does Hotel Peñón Suites offer luggage storage if I arrive before check-in or after check-out?
Yes, we offer luggage storage for guests who arrive before check-in or wish to leave their belongings after check-out.
What are the parking options available and what is the cost?
We have free parking for our guests, subject to space availability.
Is smoking allowed in the rooms or common areas?
No, all of our rooms and common areas are smoke-free.
What services are included in the room rate?
The room rate includes access to all our facilities, such as swimming pools, jacuzzis, game room, and pool bar service. Additionally, we offer free wifi and parking at no additional cost.
Does Hotel Peñón Suites have room cleaning service?
Yes, we have room cleaning service. Our cleaning staff is responsible for keeping the rooms spotless during your stay to ensure your comfort and well-being.
Are pets allowed in the hotel?
Yes, pets are allowed upon prior request and in accordance with our booking conditions. A pet fee per night applies and certain rules must be followed during your stay.
